Get a free HD PVR rental, free HD digital box rental and free Samsung® GALAXY tablet*

when you sign up for Optik TV Essentials and Optik High Speed

Learn more

TELUS TV, Home Phone & Internet services

Moving your TELUS services is easy. Remember to call 310-2255 as far as possible in advance of your move. Please have the following information handy when you call:

  • TELUS account number
  • Account holder's date of birth
  • Your contact information during your move
  • Full mailing addresses of where you're moving from and to, including postal codes
  • Preferred disconnection and connection dates

Just call 310-2255 to speak with one of our client care representatives and we'll take care of the rest.

Questions?

Please take a look at the most Frequently Asked Questions.

Moving your existing TELUS services?

Simply call 310-2255 and choose the "move" option when prompted.

New to Alberta or BC?

Call us at 310-2255 to order your services.

We'll take it from there.

Update your mobility account address

Notify us online

Log in Register

Call us

Dial *611 on your TELUS Mobility phone or call
1-866-558-2273 (toll-free)

* Offer available until May 22, 2012, while quantities last, to TELUS residential customers on a 3 year TELUS TV and Internet service agreement who have not subscribed to TELUS TV or Internet service in the past 90 days. Current equipment rental rates will apply at the end of the 3 year term. A cancellation fee applies for early termination of the service agreement and will be $10/month for the equipment and $13/month for the tablet, multiplied by number of months remaining in the term. Rental equipment must be returned upon cancellation of service. Manufacturer’s suggested retail price of the Samsung Galaxy Tab™ 10.1 is $499. TELUS and Samsung Canada reserve the right to substitute a tablet of an equivalent or great value without notice. Minimum system requirements apply. Final eligibility for service will be determined by a TELUS representative at point of installation. Samsung and the Samsung logo are trademarks or registered trademarks of Samsung Canada.

TELUS, the TELUS logo, the future is friendly, Optik TV, the Optik TV logo, Optik High Speed and Optik Internet are trademarks of the TELUS Corporation, used under license.