High Speed help
Get help with many common high speed and home networking problems. Remember that PC HealthCheck software can help solve many Internet problems automatically.
Installation
High Speed troubleshooting
- Unable to Connect with TELUS High Speed (wired)
- Intermittent connection with TELUS High Speed (wired)
High Speed - FAQ
- What system requirements does your computer need to work with TELUS High Speed?
- Why does TELUS track and set limits for high speed Internet usage?
- How much is a gigabyte (GB) of data?
- How will I know when I have reached my monthly limit?
- What happens if I exceed my usage limit?
- Why do I have significant usage?
- Will I be able to carry forward any unused usage balance for future use?
- If I change plans in the middle of my billing cycle, will my monthly usage be increased/decreased?
- Why do you call your service unlimited, when my monthly usage is limited?
- How can I track the equipment I am returning to TELUS?
- How do I determine if I have a 32-bit or 64-bit Windows Operating System?
For help with file and printer sharing or more complicated networking, check out our Premium Care.
Provide site suggestions